Privacy policy

Last updated: 10 November 2025

At Cographica, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and store your information when you visit our website or make a purchase.

1. Who We Are

Cographica is an independent photography print business based in the United Kingdom. We sell limited edition, signed prints through our online store powered by Shopify.

If you have any questions about this policy or your data, contact us at:
Email: contact@cographica.com

2. Information We Collect

We collect the following types of information to process your order and improve your experience:

  • Personal details – your name, billing and shipping addresses, phone number, and email address.

  • Payment information – processed securely through Shopify Payments or your chosen provider (we do not store card details).

  • Order details – including the products you purchase and any correspondence about your order.

  • Cookies and site usage – to improve website performance and marketing (you can manage or disable cookies in your browser settings).

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you about your purchase, delivery, or returns.

  • Send updates or newsletters (only if you’ve opted in).

  • Improve our store and customer experience.

We do not sell, rent, or trade your personal information.

4. Sharing Your Information

We share your information only with trusted third parties necessary to run our business:

  • Shopify – who hosts our online store and manages checkout and payment processing.

  • Postal and courier services – such as Royal Mail, for delivery of your order.

  • Email service providers – for sending updates or newsletters if you’ve subscribed.

All partners are GDPR-compliant and only process your data to fulfil your order or provide our services.

5. Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations (for example, tax and accounting records). When we no longer need your data, we delete or securely anonymise it.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact contact@cographica.com

7. Cookies

Cookies are small files stored on your device to help websites function properly. We use essential and performance cookies through Shopify to operate our store and understand site usage. You can control or delete cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will appear on this page with an updated date at the top.

9. Contact

If you have questions or concerns about how we handle your data, please contact:
contact@cographica.com

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk